Your salon replies instantly. Even when you can't.

Concierra answers Instagram DMs and website chat within seconds, in Serbian and English, 24/7. It knows your services, prices, hours and address, and books appointments right in the conversation.

  • Hair salons
  • Barbers
  • Nails
  • Lashes & brows
  • Skincare
  • Waxing
  • Massage
  • Spa & wellness

For salons and for pros who work on their own: in a studio, from home or at the client's place.

Sign up for free early access See how it works
Free until the end of 2026No card, no commitmentLimited spots
Replies in seconds Works while you sleep No message left unanswered Books for you In Serbian and English

Sound familiar?

Your hands are busy. Your phone keeps buzzing.

You're cutting hair, waxing, doing a facial or a massage. Messages keep coming: “How much is it?”, “Anything free today?”. You reply when you're done. If you get to it.

Meanwhile, the same message went to three other salons. And the booking went to whoever answered first.

Your inbox, TuesdayWhile you work
  • “Do you have a free slot today for lashes?”Seen at 13:40
  • “How much is a 60-minute sports massage?”Seen at 13:41
  • “Anything free for a haircut and shave after 6pm?”No reply
  • “Thanks, found somewhere else 🙏”Booking lost

Every unanswered message is a booking in someone else's calendar.

Clients don't wait. They book wherever answers first.

A nail technician working on a client's nails in a calm salon, while a phone on the table quietly lights up with a new message.

How it works

Three steps. One afternoon.

No tech skills, no new accounts. You tell her what you do and what it costs, and she takes it from there.

  1. Set up your profile

    Services, durations, prices, team and hours. Haircuts, waxing, massage, everything you do, the way you do it.

  2. Connect Instagram

    Two clicks through Meta's official connection. Same account, same profile. Nothing changes.

  3. The AI replies and books

    From then on, every message gets an answer within seconds, and bookings go straight into your calendar.

For solo beauty pros

Working on your own? This is for you too.

Concierra is not only for salons with a front desk. If you run your work on your own, whatever you do and wherever you do it, in a studio, from home or at your client's place, you get the same AI receptionist and your own page, set up the way you work.

  • In a salon or studio

    Clients come to you. Your address and map are on your page, and the AI explains how to find you.

    Address is public

  • From home

    Only your neighbourhood is public. The client gets the exact address with the booking confirmation, and the AI never shares it before that.

    Address stays private

  • At the client's place

    Add the area you cover. The AI asks for the address, checks it is in your area and sends you the request with the address.

    You travel

What it does

A receptionist who is never late.

Everything a great front desk does, minus the breaks, the sick days and the missed messages.

Serbian and English

Replies in the client's language, naturally and in your tone. Understands “jel imate nešto sutra popodne” just as well as “anything free tomorrow?”.

Books into your calendar

Sees open slots in your Google Calendar and books them with no double bookings.

Client reminders

A day before the appointment you get a ready-made reminder and send it with one tap via WhatsApp, Viber or SMS. Fewer no-shows.

Hands over to you when needed

A complaint, a special request or something it doesn't know? It lets you know right away.

All messages in one place

Instagram and website chat in one view.

Works 24/7

Most messages arrive in the evening and on weekends, exactly when you're off. She isn't.

Your booking page

Your online booking page is built from the services and prices you've already entered. Put the link in your Instagram bio and clients book on their own, any time.

See an example profile →

Your profile

Everything you offer. The way you do it.

On your profile you set exactly what you offer, who does it and when. From that one place Concierra answers messages, runs your booking page and keeps your whole online presence in sync.

  • Flexible servicesCategories, variants, add-ons and packages. Short or long hair, 30 or 60 minutes, a cut with a shave.
  • Team and hoursWho does which service, shifts, breaks and days off.
  • One change, everywhereChange a price or your hours once, and it applies to Instagram replies, website chat and your booking page.

Control

You still call the shots.

The AI works for you, not instead of you. Every conversation is in front of you, and you can step in at any moment.

  • See every messageThe whole conversation, in real time, from your phone.
  • A heads-up when you're neededOnly when it really matters, not for every little thing.
  • Pause or take overOne tap and the conversation is yours. Another and the AI carries on.
Concierra
JM
Jovana M.Could I add a rhinestone?
Needs you
AN
Ana N.Great, see you Saturday!
Booked
TK
Teodora K.Do you do couples massage?
AI replying
MS
Milica S.Thanks for the reminder 💕
Booked
Not on the price list. The AI needs you.
Can I get a rhinestone on two nails? How much would that be?
ConcierraLet me check with Mila, I'll get back to you in a few minutes 🤍

What we promise our first salons

  1. 01Personal setup, together with you
  2. 02Direct contact with the people building Concierra
  3. 03Your ideas and feedback shape the product
  4. 04No charges and no commitment until the end of 2026

Honestly

Concierra is new. We don't have a list of happy salons yet, and we won't make one up.

That's why we're looking for the first few salons in Belgrade to build it with. You get free use and a say in how it turns out. We get honest feedback from real work.

The Concierra team

Early access

Free until the end of the year.

Concierra is in its testing phase. Salons that sign up now use it completely free until the end of 2026 and help us shape it around real needs.

Mobile apps are coming soon

Concierra for iOS and Android is in the works. Until then, everything runs in your browser, on your phone and your computer.

iOSAndroidSoon

Early access

Limited spots
Free

until 31 December 2026 · all features, no limits

  • Replies on Instagram and website chat, 24/7
  • Calendar booking and client reminders
  • Alerts when you're needed, and conversation takeover
  • Chat widget for your website
  • Your online booking page
  • Setup together with us, in Serbian or English
Sign up for early access

No card. No commitment.

Questions

Before you ask.

Your call. It can introduce itself as your salon's digital assistant. If someone asks directly, it will always honestly say it's an AI. Most people just want a fast, accurate answer.

It doesn't make things up. It politely tells the client it's checking, and you get a notification right away. You reply, add the answer to its knowledge with one click, and next time it knows.

No. You keep the same profile. You only need a professional (Business or Creator) account. If you don't have one, we'll help you set it up in a few minutes.

Just send us a message and we'll sign you out right away, no questions asked. With no card and no contract, there's no notice period either.

Concierra isn't publicly available yet. We're onboarding salons gradually, in the order they signed up. When it's your turn, we'll reach out personally and set everything up together.

Mobile apps for iOS and Android are coming soon. Until then, everything from booking requests to page settings works in your phone’s browser, with nothing to install.

Testing runs until the end of 2026. Before it ends, we'll get in touch to agree on next steps. Nothing is charged automatically, and you decide whether to continue.

Yes. In setup you choose that you work from home: your page shows only the neighbourhood, and the client gets the exact address with the booking confirmation. If you travel to clients, you add the area you cover, and the AI asks for the address and checks it is in your area. Team features stay out of the way until you invite someone.

Free until the end of 2026

No message left unanswered.

We're looking for the first salons in Belgrade that want to try Concierra before anyone else. Free until the end of the year, no card and no commitment, and your feedback directly shapes the product.

  • Free use until the end of 2026
  • Personal setup with your services and prices
  • A direct line to us for any idea or issue